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Financial Institution Letter - Social Media: Consumer Compliance Risk Management Guidance

posted Feb 11, 2014, 5:11 PM by web admin   [ updated Feb 11, 2014, 5:11 PM by Kyle Horst ]

(December 11, 2013)

The FFIEC has released final guidance on financial institution's use of social media and the applicability of consumer protection and compliance laws, policies, and regulations.  This guidance should be useful in helping banks develop policies and procedures regarding social media and conducting risk assessments.  Proper oversight and control of social media involvement can help banks manage potential risks.

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